We have invested not only in our staff – ensuring that all of their staff had the option to retain their jobs and even those who were furloughed were on 100% of their wages – but also in an innovative app to support our customers with proactive insurance claims.

Director, Jake Mountford says:

“As many people are aware, motor insurance costs have risen in recent years and are likely to continue to rise. Reporting claims can be tedious and time consuming and we’d like to save our customers time and inevitable stress in the insurance claim process. The causes of claims are numerous but being proactive can help lower the cost for our clients.”

One of the biggest costs to the insurance industry stems from delayed and incomplete reporting, so the Hazelton Mountford app seeks to allow drivers to report the claim directly to them (and in some cases, directly to insurers) as well as to clients’ own offices in only a few minutes and at the time of the incident. The app prompts and aids the driver to capture the key information for handling and more importantly defending your claim.

Jake continues:

“It’s not just insurers who find this valuable but rather large fleet managers, drivers and individual owners too.”

Learn more about the app here.

As featured in the Herefordshire & Worcestershire Chamber of Commerce’s BD Magazine: page 28.